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Need help setting up Sonos Beam soundbar

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04 Sep 2018 09:58 #281054 by Black Barney
Hey guys, maybe there is a good tech guy here that knows home entertainment set-ups pretty well.

I purchased a Sonos Beam on Saturday and set it up last night. My TV is not new and does not have an ARC input, so I’m using a Digital Optical adapter.

I have two sources of sound that I’d like to play through my Sonos Beam soundbar:
1. The sound from the Cable Box (which has a Digital Optical output that I’m using to go right into the Sonos)
2. The sound from my Xbox One (which also has a Digital Optical output)

My television set also has a digital optical output.

Here’s my problem: I can’t figure out how to get the sound from both the cable box AND the Xbox to go to my Sonos Beam. The only way I can figure it out is to unplug the optical digital cable from the Sonos Beam to either the Xbox or Cable Box depending on where I want to get my sound from. Surely there must be a way I’m not seeing?

The Xbox is also connected via HDMI cable to both the TV and Cable Box. I’m hoping either the TV, Cable Box or Xbox can function as a receiver and send both audio signals to the Sonos Beam.

My previous set up was a 5.1 Home Theatre system which of course had a receiver and would send all signals to the speakers directly, everything plugged into that receiver. I threw that whole thing away in the garbage and somebody already took it.

My guess is that today's new televisions work as receivers? Sending all audio signals to the soundbar?

Thanks in advance for your help! Really appreciate it.

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04 Sep 2018 10:17 #281056 by hotseatgames
I can't help you at all. I just came in here to say that my Sonos Play 3 is literally the best thing I have ever bought in my whole life.
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04 Sep 2018 11:01 - 04 Sep 2018 11:14 #281059 by Turek
Last edit: 04 Sep 2018 11:14 by Turek.
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04 Sep 2018 11:38 #281064 by Black Barney
Thanks Turek, yeah I had used Google a ton but couldn't find anyone with my problem (which is surprising). I am able to hook the soundbar up no problem to either the TV, cable box or Xbox. My problem is that I can't get more than one audio input into it. So if I want to hear the TV and then turn on the Xbox at once point, I won't get any sound. Not sure what to do, I'm hoping its something obvious. I wrote the support team at Sonos.

I must not have anything acting like a receiver anymore now that I ditched the home theatre system. I bet this is a problem when you upgrade one component (in this case, soundbar) when your other things are all more than 5 years old.

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04 Sep 2018 12:00 #281069 by jay718
Pretty sure that if you connect the optical audio out from the TV to the soundbar, whatever audio would be coming from the TV's speakers will now be coming through the external soundbar.
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04 Sep 2018 15:33 #281092 by ubarose

Black Barney wrote: Thanks Turek, yeah I had used Google a ton but couldn't find anyone with my problem (which is surprising). I am able to hook the soundbar up no problem to either the TV, cable box or Xbox. My problem is that I can't get more than one audio input into it. So if I want to hear the TV and then turn on the Xbox at once point, I won't get any sound. Not sure what to do, I'm hoping its something obvious. I wrote the support team at Sonos.

I must not have anything acting like a receiver anymore now that I ditched the home theatre system. I bet this is a problem when you upgrade one component (in this case, soundbar) when your other things are all more than 5 years old.


I'm not familiar with this particular piece of equipment, but if the bar only has one input, then you can only hook up one input at a time to it. To hook all three up and switch between them without a receiver you need a 3 to 1 Audio Switcher.
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04 Sep 2018 16:16 #281094 by Black Barney
Those 3-to-1 audio switchers were big in the 80s and 90s, I'm surprised there isn't a more 'elegant' solution.

Jay ended up telling me exactly what Sonos support said (I can't believe they were able to respond same-day, wow), they said to use the TV as a receiver.

I talked to a guy with an Xbox and he said he uses his Xbox as a receiver for a similar situation.

I'll try both tonight. I'm sure I tried these last night, but maybe I was impatient.

thanks everyone for the help

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05 Sep 2018 05:07 - 05 Sep 2018 05:11 #281113 by Turek
I had similiar setup some time ago. Cable box, xbox were connected to tv then hdmi arc from tv to sony sound bar. Try to connect everything by hdmi to tv and then tv optical to sonos (or buy new tv), like here:
en.community.sonos.com/setting-up-sonos-...iple-devices-6795276
en.community.sonos.com/home-theater-2289...-6791123/index1.html
And check tv settings if audio is set to external speakers.
Last edit: 05 Sep 2018 05:11 by Turek.
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05 Sep 2018 05:13 #281114 by Chaz
The most elegant way to get the Beam working is to use ARC out of the TV. If that doesn't work, then what you want is an HDMI switcher with optical audio output.

My TV does have ARC, but I don't use it to go to my Beam. For one thing, I just don't want to run a bunch of cables up to my TV and then another back out. For another, I only have four HDMI ports on my TV including the ARC port, and five things I want to connect. Finally, using ARC introduces a tiny delay to the audio from certain sources that I totally notice.

So I got myself an HDMI switch. Everything runs into the switch via HDMI, an HDMI cable runs from the switch to the TV (with speakers disabled), and an optical cable from the switch to the Beam. This is the one I use.

Yeah, it's another thing to have to mess with, but I set up my Harmony remote to do the switching, and you don't even know it's there. They do make models that auto-detect what's playing, but those can have problems if you've got something like a Chromecast or Roku that's constantly outputting a signal.

Yeah, it stinks that in this day and age, you need a switch box, but for my setup, it was just the easiest option.
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05 Sep 2018 10:26 #281123 by Black Barney
those last two posts are money, guys. Thanks a ton. In the 2nd link Turek posted, there seems to be a similar issue to mine, so last night I turned off the TV speakers and moved the cable HDMI to the TV instead of the xbox. i was then able to get sound out of both but can no longer watch TV through my xbox. The unfortunate thing here is that the TV seems to be having issues giving me the proper picture format from the cable box (the xbox used to regulate this really well for consistency). Also it MIGHT be my imagination but there might have been a very small sound lag. Dr Beverly Crusher was all over the place last night.

So in Turek's second link, it says to go through all sources and ensure they are all set to DOLBY DIGITAL output for audio, so I'll do that tonight and see if it helps. Even though i have a Sonos Beam without two external speakers or subwoof, I imagine I'm still supposed to pick Dolby Digital?

I'll try that, if that doesn't get perfect then I'll try running everything from the xbox and if that doesn't work then I think I'll order Chaz's hdmi/optical switcher which sounds like it would act as a good babysitter for all these signals.

Thanks again guys!

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05 Sep 2018 12:21 #281128 by Chaz
Using the TV as a passthrough and switcher is always tricky, because they usually add extra processing and varying support for "standards", so I usually try and eliminate that as a thing. Hence the switch box. I'm also guessing that since it doesn't have ARC, that your TV is older? That might throw more wrenches in, because it might not know about newer standards.

As far as output, yeah, you want everything set to spit out Dolby Digital. That'll get you the left/center/right channels out of the Beam. If possible, disable DTS as an output format, since the Beam doesn't support it. That probably won't matter for anything other than blu rays.
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05 Sep 2018 13:13 #281130 by Black Barney
Yeah the TV is ten years old I think. Great tips

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21 Sep 2018 11:26 #282031 by Black Barney
Hey, I'd be remiss if I didn't thank you guys for your helpful suggestions. I tried different things (some worked with varying success) but i ended up going with Chaz's suggestion of the HDMI/optical switcher and that's been the best solution by far. The image quality is way better now (and consistent) and it's really easy to switch inputs and get constant sound.

I think it's really upped the game with my home system, glad i went with that idea.

Controlling the soundbar volume with my phone can be a bit of a pain cuz when the wifi network is feeling wonky (which happens) it takes a long time to be able to adjust the sound (which can be annoying). But everything else is awesome

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21 Sep 2018 21:10 #282088 by Chaz
Did you not do the setup to have the Beam volume work with your TV volume? If not, you should do that. It's much nicer. And try Speech Enhancement if you haven't. It's a subtle difference, but I like it.

I'm glad it wound up working out.
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